Shipping policy

Processing Time

All orders are processed within 1–5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing times may be delayed. We will notify you if there are significant delays.

Shipping times are estimates and may vary depending on your location and external factors such as customs or carrier delays.

Estimated delivery times:

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Tracking information may take 1–3 days to become active.

We are not responsible for any customs fees, import duties, or taxes applied to your order.

All additional charges are the responsibility of the customer.

Please make sure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

We are not responsible for delays caused by shipping carriers, customs, or other external factors.

If your order is significantly delayed, please contact us and we will assist you in tracking it.

If you have any questions about your order or shipping, please contact us at:
1freespirithouse@gmail.com