Returns

We offer a 14-day return policy. This means you have 14 days after receiving your order to request a return.

To be eligible for a return, your item must be:

• In the same condition you received it
• Unworn, unused, and with tags attached
• In its original packaging
• Accompanied by proof of purchase

To start a return, please contact us at: 1freespirithouse@gmail.com

Once your return request is approved, we will provide instructions on how and where to send your package.

---

Damaged or Incorrect Items

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and resolve it.

---

Non-Returnable Items

Some items cannot be returned, including:

• Sale items
• Gift cards
• Custom or personalized products
• Perishable or hygiene-related goods

---

Exchanges

The fastest way to get what you want is to request a return and place a new order once your return is approved.

---

European Union Customers

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, in accordance with EU consumer protection laws.

---

Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved, refunds are processed to your original payment method within 10 business days.

Please note that your bank or payment provider may take additional time to process the refund.

If more than 15 business days have passed since approval, please contact us at: 1freespirithouse@gmail.com